About the Role
The Office Administrative Assistant will perform a variety of administrative duties to support the smooth operation of our office and services. The ideal candidate will be organized, detail-oriented, and possess excellent communication skills. This role involves answering phone calls, booking of services, filing and organizing documentation, issuing work orders, providing customer service, and managing billing processes.
Key Responsibilities:
Answering Phone Calls:Â Manage incoming calls, provide information, and direct calls to the appropriate personnel.
Booking Services:Â Schedule appointments and coordinate service bookings with clients and technicians.
Filing Paperwork:Â Organize and maintain physical and electronic filing systems to ensure easy retrieval of documents.
Issuing Work Orders:Â Prepare and distribute work orders to technicians, ensuring accuracy and completeness.
Customer Service:Â Provide excellent customer service by addressing client inquiries, resolving issues, and maintaining a positive client relationship.
Billing:Â Issue invoices, track payments, and follow up on outstanding accounts to ensure timely payments.
General Administrative Tasks:Â Perform other light administrative duties as required to support office operations.
Requirements
Education:Â High school diploma or equivalent; additional qualifications in office administration are a plus.
Experience:Â Previous experience in an administrative role is preferred.
Skills:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Equivalent
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Attention to detail and problem-solving skills
Ability to work independently and as part of a team
About the Company
ChillTech of North Florida is a leading provider of heating, ventilation, and air conditioning (HVAC) services. We are committed to delivering top-notch service and ensuring our clients' comfort and satisfaction. We are looking for a dedicated and efficient Office Administrative Assistant to join our team and assist with various administrative tasks.