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Office Administrative Assistant

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Middleburg, FL, USA

Job Type

Full Time / Part Time

Workspace

Hybrid - Partial In-office Days Required

About the Role

The Office Administrative Assistant will perform a variety of administrative duties to support the smooth operation of our office and services. The ideal candidate will be organized, detail-oriented, and possess excellent communication skills. This role involves answering phone calls, booking of services, filing and organizing documentation, issuing work orders, providing customer service, and managing billing processes.


Key Responsibilities:

  • Answering Phone Calls: Manage incoming calls, provide information, and direct calls to the appropriate personnel.

  • Booking Services: Schedule appointments and coordinate service bookings with clients and technicians.

  • Filing Paperwork: Organize and maintain physical and electronic filing systems to ensure easy retrieval of documents.

  • Issuing Work Orders: Prepare and distribute work orders to technicians, ensuring accuracy and completeness.

  • Customer Service: Provide excellent customer service by addressing client inquiries, resolving issues, and maintaining a positive client relationship.

  • Billing: Issue invoices, track payments, and follow up on outstanding accounts to ensure timely payments.

  • General Administrative Tasks: Perform other light administrative duties as required to support office operations.

Requirements

  • Education: High school diploma or equivalent; additional qualifications in office administration are a plus.

  • Experience: Previous experience in an administrative role is preferred.

  • Skills:

    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Equivalent

    • Excellent communication and interpersonal skills

    • Strong organizational and multitasking abilities

    • Attention to detail and problem-solving skills

    • Ability to work independently and as part of a team

About the Company

ChillTech of North Florida is a leading provider of heating, ventilation, and air conditioning (HVAC) services. We are committed to delivering top-notch service and ensuring our clients' comfort and satisfaction. We are looking for a dedicated and efficient Office Administrative Assistant to join our team and assist with various administrative tasks.

Apply Now
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